SMOU - Mobility Services

iOS

Ajuntament de Barcelona

4.0

(636 total reviews)

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Negative Reviews

negative reviews found

What users complain about in SMOU - Mobility Services

Users frequently complain about the app's poor functionality, including crashes, freezing, and slow performance. Many report difficulties finding available bikes, especially electric ones, and note that stations often appear incorrectly on the map. The recent redesign has also been widely criticized for making the app harder to use, with complaints about unclear station information and intrusive pop-ups.

App crashes and freezesHigh
No available bikesHigh
Poor app redesignHigh

AI summary of 425 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in SMOU - Mobility Services?

Negative reviews on SMOU - Mobility Services cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is SMOU - Mobility Services rated on App Store?

SMOU - Mobility Services has an average rating of 4.2 stars from 636 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does SMOU - Mobility Services have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For SMOU - Mobility Services, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is SMOU - Mobility Services worth installing in 2026?

SMOU - Mobility Services is well-rated overall with 4.2 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to SMOU - Mobility Services?

Browse the Navigation category to compare SMOU - Mobility Services against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.