Airalo: eSIM for travel & data

iOS

Airalo

5.0

(24,412 total reviews)

Travel

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Airalo: eSIM for travel & data

Users frequently report that the eSIM fails to provide a working internet connection despite successful activation, especially in specific countries like Turkey, Thailand, and Albania. Many complain about misleading 'unlimited' data plans that throttle speeds after a small daily limit. Customer support is often described as unhelpful, with generic responses and no refunds offered for non-functional services.

No internet connectionHigh
Misleading unlimited dataHigh
Poor customer supportMedium

AI summary of 107 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Airalo: eSIM for travel & data?

Negative reviews on Airalo: eSIM for travel & data cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Airalo: eSIM for travel & data rated on App Store?

Airalo: eSIM for travel & data has an average rating of 4.5 stars from 24,412 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Airalo: eSIM for travel & data have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Airalo: eSIM for travel & data, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Airalo: eSIM for travel & data worth installing in 2026?

Airalo: eSIM for travel & data is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Airalo: eSIM for travel & data?

Browse the Travel category to compare Airalo: eSIM for travel & data against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.