How to Cancel DoubleTake - Multicam video and Get a Refund
DoubleTake - Multicam video subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about DoubleTake - Multicam video billing.
Cancel DoubleTake - Multicam video on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find DoubleTake - Multicam video in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to DoubleTake - Multicam video until the current billing period ends, then it will not renew.
Cancel DoubleTake - Multicam video on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select DoubleTake - Multicam video from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling DoubleTake - Multicam video on its own does not stop billing, you must cancel the subscription here.
How to get a refund for DoubleTake - Multicam video
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the DoubleTake - Multicam video charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the DoubleTake - Multicam video purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What DoubleTake - Multicam video users report about billing
Users complain that the app does not work as advertised, with issues like limited camera support, missing features shown in Apple's keynote, and lower video quality. Many are frustrated by the lack of support for older iPhone models like the iPhone X, and some report that the telephoto lens functionality is just a crop of the wide-angle lens. Others note usability problems, such as the front camera recording upside down compared to the back cameras.
Summarized from 10 recent 1-3 star reviews. Read them before you renew.
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DoubleTake - Multicam video cancellation: frequently asked questions
Does canceling DoubleTake - Multicam video stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date DoubleTake - Multicam video will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from DoubleTake - Multicam video?
Refunds are handled by Apple or Google, not by DoubleTake - Multicam video directly. On iPhone, go to reportaproblem.apple.com, sign in, find the DoubleTake - Multicam video charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is DoubleTake - Multicam video still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows DoubleTake - Multicam video as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my DoubleTake - Multicam video account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the DoubleTake - Multicam video app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to DoubleTake - Multicam video right after I cancel?
No. You keep full access to DoubleTake - Multicam video until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.