How to Cancel Move It: Book a Moto Taxi and Get a Refund
Move It: Book a Moto Taxi subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Move It: Book a Moto Taxi billing.
Cancel Move It: Book a Moto Taxi on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Move It: Book a Moto Taxi in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Move It: Book a Moto Taxi until the current billing period ends, then it will not renew.
Cancel Move It: Book a Moto Taxi on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Move It: Book a Moto Taxi from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Move It: Book a Moto Taxi on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Move It: Book a Moto Taxi
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Move It: Book a Moto Taxi charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Move It: Book a Moto Taxi purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Move It: Book a Moto Taxi users report about billing
Users frequently complain about drivers canceling bookings, being selective with passengers, and long wait times, especially during peak hours. Many also mention poor customer service and issues with the app's reliability and convenience.
Summarized from 49 recent 1-3 star reviews. Read them before you renew.
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Move It: Book a Moto Taxi cancellation: frequently asked questions
Does canceling Move It: Book a Moto Taxi stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Move It: Book a Moto Taxi will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Move It: Book a Moto Taxi?
Refunds are handled by Apple or Google, not by Move It: Book a Moto Taxi directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Move It: Book a Moto Taxi charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Move It: Book a Moto Taxi still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Move It: Book a Moto Taxi as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Move It: Book a Moto Taxi account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Move It: Book a Moto Taxi app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Move It: Book a Moto Taxi right after I cancel?
No. You keep full access to Move It: Book a Moto Taxi until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.