How to Cancel El Corte Inglés and Get a Refund
El Corte Inglés subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about El Corte Inglés billing.
Cancel El Corte Inglés on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find El Corte Inglés in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to El Corte Inglés until the current billing period ends, then it will not renew.
Cancel El Corte Inglés on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select El Corte Inglés from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling El Corte Inglés on its own does not stop billing, you must cancel the subscription here.
How to get a refund for El Corte Inglés
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the El Corte Inglés charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the El Corte Inglés purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What El Corte Inglés users report about billing
Users frequently report the app becomes unusable after updates, especially for those with older iOS versions below 17. Many complain about delivery issues, including missed deadlines and poor customer service. The app also has functional problems like crashes, search errors, and difficulty modifying orders.
Summarized from 453 recent 1-3 star reviews. Read them before you renew.
El Corte Inglés cancellation: frequently asked questions
Does canceling El Corte Inglés stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date El Corte Inglés will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from El Corte Inglés?
Refunds are handled by Apple or Google, not by El Corte Inglés directly. On iPhone, go to reportaproblem.apple.com, sign in, find the El Corte Inglés charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is El Corte Inglés still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows El Corte Inglés as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my El Corte Inglés account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the El Corte Inglés app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to El Corte Inglés right after I cancel?
No. You keep full access to El Corte Inglés until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.