IDFC FIRST Bank: MobileBanking

iOS

IDFC FIRST BANK LTD

5.0

(197,681 total reviews)

Finance

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in IDFC FIRST Bank: MobileBanking

Users frequently complain about poor customer service, including unresolved tickets and harassment with loan calls. The app is criticized for technical issues like incorrect information display, frequent forced updates, and transaction failures. Many also report aggressive loan collection practices and lack of support for Fastag users.

Poor customer serviceHigh
Technical app issuesHigh
Aggressive loan collectionMedium

AI summary of 240 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in IDFC FIRST Bank: MobileBanking?

Negative reviews on IDFC FIRST Bank: MobileBanking cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is IDFC FIRST Bank: MobileBanking rated on App Store?

IDFC FIRST Bank: MobileBanking has an average rating of 4.8 stars from 197,681 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does IDFC FIRST Bank: MobileBanking have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For IDFC FIRST Bank: MobileBanking, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is IDFC FIRST Bank: MobileBanking worth installing in 2026?

IDFC FIRST Bank: MobileBanking is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to IDFC FIRST Bank: MobileBanking?

Browse the Finance category to compare IDFC FIRST Bank: MobileBanking against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.