HSBC Health

iOS

Chesnara Life (UK) Limited

5.0

(1,910 total reviews)

Medical

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in HSBC Health

Users report frequent login issues, including being unable to get past the login screen despite correct credentials. Many encounter bugs when trying to complete their medical profile or book appointments, with the app often crashing or freezing. The app also lacks basic features like password manager support and copy-paste functionality, making setup and use frustrating.

Login problemsHigh
Medical profile completion failsHigh
No password manager supportMedium

AI summary of 64 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in HSBC Health?

Negative reviews on HSBC Health cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is HSBC Health rated on App Store?

HSBC Health has an average rating of 4.7 stars from 1,910 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does HSBC Health have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For HSBC Health, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is HSBC Health worth installing in 2026?

HSBC Health is highly-rated overall with 4.7 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to HSBC Health?

Browse the Medical category to compare HSBC Health against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.