Free

iOS

Freebox

4.0

(138,427 total reviews)

Utilities

View on App Store View Analytics

Negative Reviews

negative reviews found

What users complain about in Free

Users frequently complain about poor customer service, including unresponsive support and difficulty reaching human representatives. Many report technical issues like app instability, Wi-Fi connectivity problems, and missing features compared to older apps. Billing problems and unexpected charges are also common frustrations.

Poor customer serviceHigh
App instability and bugsHigh
Missing features from old appsMedium

AI summary of 393 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Free?

Negative reviews on Free cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Free rated on App Store?

Free has an average rating of 4.2 stars from 138,427 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Free have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Free, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Free worth installing in 2026?

Free is well-rated overall with 4.2 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Free?

Browse the Utilities category to compare Free against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.