How to Cancel Shelf: music, books, movies and Get a Refund
Shelf: music, books, movies subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Shelf: music, books, movies billing.
Cancel Shelf: music, books, movies on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Shelf: music, books, movies in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Shelf: music, books, movies until the current billing period ends, then it will not renew.
Cancel Shelf: music, books, movies on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Shelf: music, books, movies from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Shelf: music, books, movies on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Shelf: music, books, movies
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Shelf: music, books, movies charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Shelf: music, books, movies purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Shelf: music, books, movies users report about billing
Users frequently complain about bugs preventing login or app access, and dislike recent updates that removed customization options and forced reliance on connected apps. Many report issues with syncing data from linked platforms like Letterboxd and Spotify, requiring manual updates. The app's redesign and loss of features like reactions, follower tracking, and manual library additions are also major pain points.
Summarized from 22 recent 1-3 star reviews. Read them before you renew.
Shelf: music, books, movies cancellation: frequently asked questions
Does canceling Shelf: music, books, movies stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Shelf: music, books, movies will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Shelf: music, books, movies?
Refunds are handled by Apple or Google, not by Shelf: music, books, movies directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Shelf: music, books, movies charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Shelf: music, books, movies still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Shelf: music, books, movies as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Shelf: music, books, movies account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Shelf: music, books, movies app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Shelf: music, books, movies right after I cancel?
No. You keep full access to Shelf: music, books, movies until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.