How to Cancel CVS Health and Get a Refund
CVS Health subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about CVS Health billing.
Cancel CVS Health on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find CVS Health in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to CVS Health until the current billing period ends, then it will not renew.
Cancel CVS Health on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select CVS Health from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling CVS Health on its own does not stop billing, you must cancel the subscription here.
How to get a refund for CVS Health
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the CVS Health charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the CVS Health purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What CVS Health users report about billing
Users frequently report issues with the CVS app, including prescription data disappearing or not showing up correctly, difficulty navigating the app or finding key features, and problems with coupons and rewards not being applied properly. Many also complain about excessive ads and notifications that cannot be turned off.
Summarized from 165 recent 1-3 star reviews. Read them before you renew.
CVS Health cancellation: frequently asked questions
Does canceling CVS Health stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date CVS Health will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from CVS Health?
Refunds are handled by Apple or Google, not by CVS Health directly. On iPhone, go to reportaproblem.apple.com, sign in, find the CVS Health charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is CVS Health still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows CVS Health as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my CVS Health account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the CVS Health app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to CVS Health right after I cancel?
No. You keep full access to CVS Health until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.