Ulta Beauty: Makeup & Skincare

iOS

Ulta Salon, Cosmetics & Fragrance, Inc

5.0

(2,340,192 total reviews)

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Negative Reviews

negative reviews found

What users complain about in Ulta Beauty: Makeup & Skincare

Users frequently report the app being slow, laggy, or completely non-functional, with issues like crashes, blank screens, and login problems. Many complain about checkout errors, including empty carts despite items showing, failed coupon applications, and payment processing failures. Other common frustrations include unreliable in-store pickup, missing birthday rewards, and poor customer service support.

App crashes or won't loadHigh
Checkout and payment errorsHigh
Slow or laggy performanceMedium

AI summary of 194 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Ulta Beauty: Makeup & Skincare?

Negative reviews on Ulta Beauty: Makeup & Skincare cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in App Store are reporting.

How is Ulta Beauty: Makeup & Skincare rated on App Store?

Ulta Beauty: Makeup & Skincare has an average rating of 4.9 stars from 2,340,192 ratings on App Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Ulta Beauty: Makeup & Skincare have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Ulta Beauty: Makeup & Skincare, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Ulta Beauty: Makeup & Skincare worth installing in 2026?

Ulta Beauty: Makeup & Skincare is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Ulta Beauty: Makeup & Skincare?

Browse the Shopping category to compare Ulta Beauty: Makeup & Skincare against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.