Team AAG
App Store · Alaska Airlines, Inc.

How to Cancel Team AAG and Get a Refund

Team AAG subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Team AAG billing.

Cancel Team AAG on iPhone (iOS)

  1. 1Open the Settings app on your iPhone or iPad.
  2. 2Tap your name at the top of the screen to open your Apple ID.
  3. 3Tap Subscriptions to see every app that bills you through Apple.
  4. 4Find Team AAG in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
  5. 5Tap Cancel Subscription and confirm. You keep access to Team AAG until the current billing period ends, then it will not renew.

Cancel Team AAG on Android

  1. 1Open the Google Play Store app on your Android device.
  2. 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
  3. 3Select Team AAG from your list of subscriptions.
  4. 4Tap Cancel subscription and choose a reason when prompted.
  5. 5Confirm the cancellation. Uninstalling Team AAG on its own does not stop billing, you must cancel the subscription here.

How to get a refund for Team AAG

Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.

iPhone (Apple)

Go to reportaproblem.apple.com, sign in with your Apple ID, find the Team AAG charge, choose Request a refund, pick a reason and submit.

Android (Google)

Open the Play Store, go to your order history, select the Team AAG purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.

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Team AAG cancellation: frequently asked questions

Does canceling Team AAG stop the charges immediately?

No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Team AAG will not charge you again. If you were charged unexpectedly, request a refund separately.

Can I get a refund from Team AAG?

Refunds are handled by Apple or Google, not by Team AAG directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Team AAG charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.

Why is Team AAG still charging me after I canceled?

The most common causes: the cancellation did not finish (check that Subscriptions shows Team AAG as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.

How do I delete my Team AAG account?

Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Team AAG app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.

Will I lose access to Team AAG right after I cancel?

No. You keep full access to Team AAG until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.

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