How to Cancel Monster Survivors and Get a Refund
Monster Survivors subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Monster Survivors billing.
Cancel Monster Survivors on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Monster Survivors in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Monster Survivors until the current billing period ends, then it will not renew.
Cancel Monster Survivors on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Monster Survivors from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Monster Survivors on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Monster Survivors
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Monster Survivors charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Monster Survivors purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Monster Survivors users report about billing
Users frequently report the game crashing, especially during boss battles, forcing them to restart from the beginning. Many complain about misleading 'ad-free' purchases, as ads still appear for rewards and other features. Additionally, players express frustration with excessive ads, poor optimization causing overheating, and unclear game mechanics.
Summarized from 227 recent 1-3 star reviews. Read them before you renew.
Monster Survivors cancellation: frequently asked questions
Does canceling Monster Survivors stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Monster Survivors will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Monster Survivors?
Refunds are handled by Apple or Google, not by Monster Survivors directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Monster Survivors charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Monster Survivors still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Monster Survivors as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Monster Survivors account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Monster Survivors app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Monster Survivors right after I cancel?
No. You keep full access to Monster Survivors until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.