How to Cancel Roly: Remote Control for TV and Get a Refund
Roly: Remote Control for TV subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Roly: Remote Control for TV billing.
Cancel Roly: Remote Control for TV on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Roly: Remote Control for TV in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Roly: Remote Control for TV until the current billing period ends, then it will not renew.
Cancel Roly: Remote Control for TV on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Roly: Remote Control for TV from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Roly: Remote Control for TV on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Roly: Remote Control for TV
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Roly: Remote Control for TV charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Roly: Remote Control for TV purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Roly: Remote Control for TV users report about billing
Users primarily complain about the app's high subscription cost of $6.99 per week, which they find unreasonable for a remote control function. Many also report that the app falsely advertises as free but requires payment to use basic features, and some experience technical issues like connectivity problems or non-functional buttons.
Summarized from 40 recent 1-3 star reviews. Read them before you renew.
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Roly: Remote Control for TV cancellation: frequently asked questions
Does canceling Roly: Remote Control for TV stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Roly: Remote Control for TV will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Roly: Remote Control for TV?
Refunds are handled by Apple or Google, not by Roly: Remote Control for TV directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Roly: Remote Control for TV charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Roly: Remote Control for TV still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Roly: Remote Control for TV as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Roly: Remote Control for TV account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Roly: Remote Control for TV app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Roly: Remote Control for TV right after I cancel?
No. You keep full access to Roly: Remote Control for TV until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.