How to Cancel Toca Hair Salon Me and Get a Refund
Toca Hair Salon Me subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Toca Hair Salon Me billing.
Cancel Toca Hair Salon Me on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Toca Hair Salon Me in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Toca Hair Salon Me until the current billing period ends, then it will not renew.
Cancel Toca Hair Salon Me on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Toca Hair Salon Me from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Toca Hair Salon Me on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Toca Hair Salon Me
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Toca Hair Salon Me charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Toca Hair Salon Me purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Toca Hair Salon Me users report about billing
Users frequently report technical glitches, such as the app crashing, failing to load photos, or displaying black or white screens. Many find it difficult to align faces properly, resulting in distorted or creepy appearances. Additionally, some users are disappointed by limited customization options, such as short hair length and lack of makeup or facial hair features.
Summarized from 195 recent 1-3 star reviews. Read them before you renew.
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Toca Hair Salon Me cancellation: frequently asked questions
Does canceling Toca Hair Salon Me stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Toca Hair Salon Me will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Toca Hair Salon Me?
Refunds are handled by Apple or Google, not by Toca Hair Salon Me directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Toca Hair Salon Me charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Toca Hair Salon Me still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Toca Hair Salon Me as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Toca Hair Salon Me account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Toca Hair Salon Me app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Toca Hair Salon Me right after I cancel?
No. You keep full access to Toca Hair Salon Me until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.