How to Cancel Australia Post and Get a Refund
Australia Post subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Australia Post billing.
Cancel Australia Post on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Australia Post in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Australia Post until the current billing period ends, then it will not renew.
Cancel Australia Post on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Australia Post from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Australia Post on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Australia Post
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Australia Post charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Australia Post purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Australia Post users report about billing
Users frequently complain about the Australia Post app being unreliable, with issues like failed logins, server connection problems, and inaccurate tracking. Many express frustration with delayed deliveries despite paying for express post, and some find the app unnecessary or overly complicated.
Summarized from 195 recent 1-3 star reviews. Read them before you renew.
Australia Post cancellation: frequently asked questions
Does canceling Australia Post stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Australia Post will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Australia Post?
Refunds are handled by Apple or Google, not by Australia Post directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Australia Post charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Australia Post still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Australia Post as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Australia Post account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Australia Post app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Australia Post right after I cancel?
No. You keep full access to Australia Post until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.