How to Cancel Mais Saúde Cidadão and Get a Refund
Mais Saúde Cidadão subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Mais Saúde Cidadão billing.
Cancel Mais Saúde Cidadão on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Mais Saúde Cidadão in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Mais Saúde Cidadão until the current billing period ends, then it will not renew.
Cancel Mais Saúde Cidadão on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Mais Saúde Cidadão from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Mais Saúde Cidadão on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Mais Saúde Cidadão
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Mais Saúde Cidadão charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Mais Saúde Cidadão purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Mais Saúde Cidadão users report about billing
Users frequently report being unable to register or log in due to incorrect password errors, even with correct credentials. Many complain about the app's inability to schedule medical exams or appointments, with long wait times and system errors. Others highlight difficulties updating personal information or accessing specific services like dental care.
Summarized from 341 recent 1-3 star reviews. Read them before you renew.
Mais Saúde Cidadão cancellation: frequently asked questions
Does canceling Mais Saúde Cidadão stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Mais Saúde Cidadão will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Mais Saúde Cidadão?
Refunds are handled by Apple or Google, not by Mais Saúde Cidadão directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Mais Saúde Cidadão charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Mais Saúde Cidadão still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Mais Saúde Cidadão as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Mais Saúde Cidadão account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Mais Saúde Cidadão app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Mais Saúde Cidadão right after I cancel?
No. You keep full access to Mais Saúde Cidadão until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.