AirAsia MOVE: Flights & Hotels

Android

Move Travel Sdn. Bhd.

3.0

(297,605 total reviews)

Travel & Local

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in AirAsia MOVE: Flights & Hotels

Users frequently complain about poor customer service, including difficulty reaching human support and unresolved refund issues. Many report technical problems with the app, such as bugs, slow loading, and crashes. Additional common issues include flight changes without notification and problems with vouchers or points redemption.

Poor customer serviceHigh
App technical issuesHigh
Refund problemsMedium

AI summary of 457 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in AirAsia MOVE: Flights & Hotels?

Negative reviews on AirAsia MOVE: Flights & Hotels cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is AirAsia MOVE: Flights & Hotels rated on Google Play Store?

AirAsia MOVE: Flights & Hotels has an average rating of 3.4 stars from 297,605 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does AirAsia MOVE: Flights & Hotels have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For AirAsia MOVE: Flights & Hotels, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is AirAsia MOVE: Flights & Hotels worth installing in 2026?

AirAsia MOVE: Flights & Hotels has a mixed rating of 3.4 stars. The negative reviews above are essential reading before installing because the app has substantial 1-3 star feedback that may signal structural issues.

What are alternatives to AirAsia MOVE: Flights & Hotels?

Browse the Travel & Local category to compare AirAsia MOVE: Flights & Hotels against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.