Prime Video

Android

Amazon Mobile LLC

4.0

(5,417,346 total reviews)

エンタメ

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Prime Video

Users frequently complain about excessive and intrusive ads, even for paid members, which disrupt viewing. Many report persistent playback issues, including freezing, buffering, and sudden errors. The app's interface is criticized for being clunky, with poor navigation, small thumbnails, and frequent unwanted updates that worsen usability.

Excessive and intrusive adsHigh
Playback errors and freezingHigh
Poor user interface designMedium

AI summary of 399 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Prime Video?

Negative reviews on Prime Video cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Prime Video rated on Google Play Store?

Prime Video has an average rating of 4.0 stars from 5,417,346 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Prime Video have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Prime Video, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Prime Video worth installing in 2026?

Prime Video is well-rated overall with 4.0 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Prime Video?

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