Chase

Android

JPMorgan Chase

3.0

(118,722 total reviews)

Finanzen

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Chase

Users frequently report issues with account registration and identity verification, including failed video ident processes and SMS code delivery problems. Many complain about the lack of real-time transfers (Echtzeitüberweisung) and limited app functionality, such as no desktop access or multi-device support. Technical glitches, app crashes, and poor customer service are also common frustrations.

Failed identity verificationHigh
No real-time transfersHigh
App crashes or freezesMedium

AI summary of 89 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Chase?

Negative reviews on Chase cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Chase rated on Google Play Store?

Chase has an average rating of 2.8 stars from 118,722 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Chase have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Chase, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Chase worth installing in 2026?

Chase has a low rating of 2.8 stars. The negative reviews above explain why and are worth reading carefully before installing.

What are alternatives to Chase?

Browse the Finanzen category to compare Chase against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.