Coles

Coles

Android

Coles Supermarkets Australia Pty Ltd

(28,937 total reviews)
Shopping

Negative Reviews

0

negative reviews found

What users complain about in Coles

Users frequently report issues with the Coles app, including login problems, late or incorrect deliveries, and missing or substituted items. Many also complain about poor customer service and difficulties getting refunds for errors.

  • Login and app issuesHigh
  • Late or incorrect deliveriesHigh
  • Missing or substituted itemsHigh

AI summary of 251 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Coles?

Negative reviews on Coles cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Coles rated on Google Play Store?

Coles has an average rating of 4.5 stars from 28,937 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Coles have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Coles, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Coles worth installing in 2026?

Coles is highly-rated overall with 4.5 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Coles?

Browse the Shopping category to compare Coles against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.