How to Cancel SkyAlert: Alerta Sísmica MX and Get a Refund
SkyAlert: Alerta Sísmica MX subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SkyAlert: Alerta Sísmica MX billing.
Cancel SkyAlert: Alerta Sísmica MX on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SkyAlert: Alerta Sísmica MX in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SkyAlert: Alerta Sísmica MX until the current billing period ends, then it will not renew.
Cancel SkyAlert: Alerta Sísmica MX on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SkyAlert: Alerta Sísmica MX from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SkyAlert: Alerta Sísmica MX on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SkyAlert: Alerta Sísmica MX
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SkyAlert: Alerta Sísmica MX charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SkyAlert: Alerta Sísmica MX purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What SkyAlert: Alerta Sísmica MX reviewers say about charges and refunds
Of the 246 most recent 1-3 star Google Play reviews of SkyAlert: Alerta Sísmica MX we analyzed, 6 mention charges, subscriptions, refunds or canceling.
★★★“Necesito ayuda, tengo mi suscripción, pero en el dispositivo que está iniciada la sesión aparece que no tenga plan premium activado a pesar de que si me hicieron el cobro anual. ¿A donde puedo mandar correo? o que...”2026-06-06
★“Ya no me deja acceder al Feed a menos que active todos los permisos, ya los activé todos y me aparece un nuevo requisito, activar la ubicación, PERO para activarla al pulsar el botón te solicita de manera obligatoria...”2026-05-27
★★“me parece bien lo que no me parece bien es que me estén obligando a a tener 30 días gratis y después cancelar o comprarlo”2026-05-21
Counted with English keywords from the MX store, so reviews in other languages are undercounted. Mentions of order refunds or canceled orders are included. Updated 2026-10-25.
What SkyAlert: Alerta Sísmica MX users report about billing
Users complain that the app primarily works in Mexico, limiting its usefulness for those in other countries. Many express frustration that essential features, such as timely earthquake alerts, now require a premium subscription. Some also report technical issues, like the app not functioning properly or failing to send alerts.
Summarized from 232 recent 1-3 star reviews. Read them before you renew.
SkyAlert: Alerta Sísmica MX cancellation: frequently asked questions
Does canceling SkyAlert: Alerta Sísmica MX stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SkyAlert: Alerta Sísmica MX will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SkyAlert: Alerta Sísmica MX?
Refunds are handled by Apple or Google, not by SkyAlert: Alerta Sísmica MX directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SkyAlert: Alerta Sísmica MX charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Do other SkyAlert: Alerta Sísmica MX users complain about charges or refunds?
In the 246 most recent 1-3 star Google Play reviews of SkyAlert: Alerta Sísmica MX we analyzed, 6 mention charges, subscriptions, refunds or canceling. 0 mention a refund and 0 mention both canceling and being charged. If you were billed after canceling, request a refund from Google as described above.
Why is SkyAlert: Alerta Sísmica MX still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SkyAlert: Alerta Sísmica MX as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my SkyAlert: Alerta Sísmica MX account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SkyAlert: Alerta Sísmica MX app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SkyAlert: Alerta Sísmica MX right after I cancel?
No. You keep full access to SkyAlert: Alerta Sísmica MX until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.