Ethiopian Airlines

Android

Ethiopian Airlines

4.0

(29,742 total reviews)

سفر وخدمات محلية

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Ethiopian Airlines

Users frequently complain about unreliable customer service, including unfulfilled refund promises and lack of response to inquiries. Many report technical issues with the app, such as account registration problems, payment failures, and update errors. Additionally, passengers express frustration with poor in-flight experiences, including seat changes without notice and favoritism towards certain groups during boarding.

Unreliable customer serviceHigh
App technical issuesHigh
Poor in-flight experienceMedium

AI summary of 34 recent 1-3 star reviews. Read the full reviews below.

Is Ethiopian Airlines legit and safe? See the trust verdict.

Is Ethiopian Airlines your app?

Get a free health report by email: trust verdict, store rating and the top complaint themes users hit.

Tools for developers Feature this app on our homepage

Fetching reviews, please wait...

Compare Ethiopian Airlines with another app

See side-by-side negative review analysis, rating breakdown, and complaint patterns.

Start a comparison →

Frequently Asked Questions

What do users complain about most in Ethiopian Airlines?

Negative reviews on Ethiopian Airlines cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Ethiopian Airlines rated on Google Play Store?

Ethiopian Airlines has an average rating of 4.3 stars from 29,742 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Ethiopian Airlines have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Ethiopian Airlines, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Ethiopian Airlines worth installing in 2026?

Ethiopian Airlines is well-rated overall with 4.3 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Ethiopian Airlines?

Check the leaderboard and compare features to find similar apps with different complaint profiles.