LATAM Pass

Android

LATAM Airlines Group S.A.

5.0

(21,653 total reviews)

Viagem e Turismo

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in LATAM Pass

Users frequently report the app freezing or becoming unresponsive, especially during login or on the initial screen. Many complain about being redirected to a browser or encountering errors when trying to book flights or redeem miles. The app is also criticized for being confusing, slow, and failing to recognize user inputs or saved data.

App freezes or unresponsiveHigh
Login or access issuesHigh
Redirects to browserMedium

AI summary of 268 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in LATAM Pass?

Negative reviews on LATAM Pass cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is LATAM Pass rated on Google Play Store?

LATAM Pass has an average rating of 4.8 stars from 21,653 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does LATAM Pass have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For LATAM Pass, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is LATAM Pass worth installing in 2026?

LATAM Pass is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to LATAM Pass?

Browse the Viagem e Turismo category to compare LATAM Pass against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.