How to Cancel ShopBack | Shopping & Cashback and Get a Refund
ShopBack | Shopping & Cashback subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about ShopBack | Shopping & Cashback billing.
Cancel ShopBack | Shopping & Cashback on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find ShopBack | Shopping & Cashback in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to ShopBack | Shopping & Cashback until the current billing period ends, then it will not renew.
Cancel ShopBack | Shopping & Cashback on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select ShopBack | Shopping & Cashback from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling ShopBack | Shopping & Cashback on its own does not stop billing, you must cancel the subscription here.
How to get a refund for ShopBack | Shopping & Cashback
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the ShopBack | Shopping & Cashback charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the ShopBack | Shopping & Cashback purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What ShopBack | Shopping & Cashback users report about billing
Users frequently complain about delayed or rejected cashback payouts, often waiting months without resolution. Many report technical issues like app crashes, bugs, and features not working properly. Others express frustration with excessive ads, low cashback amounts, and poor customer support.
Summarized from 284 recent 1-3 star reviews. Read them before you renew.
ShopBack | Shopping & Cashback cancellation: frequently asked questions
Does canceling ShopBack | Shopping & Cashback stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date ShopBack | Shopping & Cashback will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from ShopBack | Shopping & Cashback?
Refunds are handled by Apple or Google, not by ShopBack | Shopping & Cashback directly. On iPhone, go to reportaproblem.apple.com, sign in, find the ShopBack | Shopping & Cashback charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is ShopBack | Shopping & Cashback still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows ShopBack | Shopping & Cashback as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my ShopBack | Shopping & Cashback account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the ShopBack | Shopping & Cashback app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to ShopBack | Shopping & Cashback right after I cancel?
No. You keep full access to ShopBack | Shopping & Cashback until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.