Shopify: E-commerce mobile

Android

Shopify Inc.

4.0

(69,210 total reviews)

Professionnel

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Shopify: E-commerce mobile

Users frequently report unauthorized or unexpected charges, difficulty canceling subscriptions, and poor customer support. Many describe the mobile app as buggy, overly complex, or poorly designed for managing stores. Complaints also highlight issues with payment processing, lack of African payment options, and items incorrectly marked as out of stock.

Unauthorized subscription chargesHigh
Poor customer supportHigh
Buggy mobile appMedium

AI summary of 132 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Shopify: E-commerce mobile?

Negative reviews on Shopify: E-commerce mobile cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Shopify: E-commerce mobile rated on Google Play Store?

Shopify: E-commerce mobile has an average rating of 4.4 stars from 69,210 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Shopify: E-commerce mobile have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Shopify: E-commerce mobile, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Shopify: E-commerce mobile worth installing in 2026?

Shopify: E-commerce mobile is well-rated overall with 4.4 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Shopify: E-commerce mobile?

Browse the Professionnel category to compare Shopify: E-commerce mobile against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.