Telmex

Android

Telmex

4.0

(354,805 total reviews)

Productividad

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Negative Reviews

negative reviews found

What users complain about in Telmex

Users frequently report that the Telmex app is unreliable, with constant errors and communication issues preventing basic functions like logging in or paying bills. Many complain about poor customer service and the app's limited functionality, such as inability to manage multiple lines or view account details. Some users also mention difficulties with password recovery and being forced to use external payment methods due to the app's failures.

Frequent communication errorsHigh
Unable to pay billsHigh
Poor customer serviceMedium

AI summary of 295 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Telmex?

Negative reviews on Telmex cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Telmex rated on Google Play Store?

Telmex has an average rating of 4.2 stars from 354,805 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Telmex have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Telmex, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Telmex worth installing in 2026?

Telmex is well-rated overall with 4.2 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Telmex?

Browse the Productividad category to compare Telmex against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.