How to Cancel SeTracker2 and Get a Refund
SeTracker2 subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about SeTracker2 billing.
Cancel SeTracker2 on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find SeTracker2 in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to SeTracker2 until the current billing period ends, then it will not renew.
Cancel SeTracker2 on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select SeTracker2 from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling SeTracker2 on its own does not stop billing, you must cancel the subscription here.
How to get a refund for SeTracker2
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the SeTracker2 charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the SeTracker2 purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What SeTracker2 users report about billing
Users frequently report that the app incorrectly states the device is offline when it's actually connected, preventing access to key features like geolocation and video calls. Many complain about recent updates breaking functionality that previously worked, with no fixes from developers. The app also has persistent issues with inaccurate location tracking, login problems, and missing features like callbacks.
Summarized from 373 recent 1-3 star reviews. Read them before you renew.
SeTracker2 cancellation: frequently asked questions
Does canceling SeTracker2 stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date SeTracker2 will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from SeTracker2?
Refunds are handled by Apple or Google, not by SeTracker2 directly. On iPhone, go to reportaproblem.apple.com, sign in, find the SeTracker2 charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is SeTracker2 still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows SeTracker2 as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my SeTracker2 account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the SeTracker2 app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to SeTracker2 right after I cancel?
No. You keep full access to SeTracker2 until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.