Venmo

Android

Venmo

4.0

(909,024 total reviews)

Finance

View on Google Play View Analytics

Negative Reviews

negative reviews found

What users complain about in Venmo

Users frequently report that Venmo is unreliable, with transactions often failing or being blocked without clear reasons. Many complain about poor customer service, including unhelpful support agents and difficulty resolving account issues. Additionally, users express frustration with account freezes, verification problems, and delays in accessing their money.

Failed transactionsHigh
Poor customer serviceHigh
Account freezesMedium

AI summary of 239 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Venmo?

Negative reviews on Venmo cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Venmo rated on Google Play Store?

Venmo has an average rating of 4.0 stars from 909,024 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Venmo have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Venmo, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Venmo worth installing in 2026?

Venmo is well-rated overall with 4.0 stars. Read the negative reviews above before installing to see if the recurring complaints affect your specific use case (platform, country, payment method).

What are alternatives to Venmo?

Browse the Finance category to compare Venmo against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.