Waymo

Waymo

Android

Waymo LLC

(49,951 total reviews)
Maps & Navigation

Negative Reviews

0

negative reviews found

What users complain about in Waymo

Users frequently complain about Waymo being significantly more expensive than Uber or Lyft, with unpredictable surge pricing. Many report issues with the app's functionality, including unreliable pickups, route inefficiencies, and technical glitches. Safety concerns and poor customer service are also common complaints.

  • Higher prices than competitorsHigh
  • Unreliable pickups and routesHigh
  • Poor customer serviceMedium

AI summary of 77 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in Waymo?

Negative reviews on Waymo cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is Waymo rated on Google Play Store?

Waymo has an average rating of 4.9 stars from 49,951 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does Waymo have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For Waymo, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is Waymo worth installing in 2026?

Waymo is highly-rated overall with 4.9 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

What are alternatives to Waymo?

Browse the Maps & Navigation category to compare Waymo against similar apps with their own complaint patterns. The category leaderboard ranks apps by negative review ratio so you can spot which alternatives have fewer recurring complaints.