How to Cancel Cleanfox: Email y Spam Cleaner and Get a Refund
Cleanfox: Email y Spam Cleaner subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Cleanfox: Email y Spam Cleaner billing.
Cancel Cleanfox: Email y Spam Cleaner on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Cleanfox: Email y Spam Cleaner in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Cleanfox: Email y Spam Cleaner until the current billing period ends, then it will not renew.
Cancel Cleanfox: Email y Spam Cleaner on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Cleanfox: Email y Spam Cleaner from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Cleanfox: Email y Spam Cleaner on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Cleanfox: Email y Spam Cleaner
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Cleanfox: Email y Spam Cleaner charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Cleanfox: Email y Spam Cleaner purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Cleanfox: Email y Spam Cleaner users report about billing
Users frequently report being unable to log in or connect to their email accounts, with many encountering persistent loading or error messages. There are widespread concerns about privacy, including allegations that the app collects and sells user data or attempts to hijack email accounts. Additionally, many reviewers state that the app simply doesn't function as advertised, failing to remove newsletters or detect subscriptions.
Summarized from 115 recent 1-3 star reviews. Read them before you renew.
Cleanfox: Email y Spam Cleaner cancellation: frequently asked questions
Does canceling Cleanfox: Email y Spam Cleaner stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Cleanfox: Email y Spam Cleaner will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Cleanfox: Email y Spam Cleaner?
Refunds are handled by Apple or Google, not by Cleanfox: Email y Spam Cleaner directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Cleanfox: Email y Spam Cleaner charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Cleanfox: Email y Spam Cleaner still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Cleanfox: Email y Spam Cleaner as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Cleanfox: Email y Spam Cleaner account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Cleanfox: Email y Spam Cleaner app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Cleanfox: Email y Spam Cleaner right after I cancel?
No. You keep full access to Cleanfox: Email y Spam Cleaner until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.