How to Cancel Malwarebytes - Mobile Security and Get a Refund
Malwarebytes - Mobile Security subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Malwarebytes - Mobile Security billing.
Cancel Malwarebytes - Mobile Security on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Malwarebytes - Mobile Security in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Malwarebytes - Mobile Security until the current billing period ends, then it will not renew.
Cancel Malwarebytes - Mobile Security on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Malwarebytes - Mobile Security from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Malwarebytes - Mobile Security on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Malwarebytes - Mobile Security
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Malwarebytes - Mobile Security charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Malwarebytes - Mobile Security purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Malwarebytes - Mobile Security users report about billing
Users frequently complain about excessive pop-up ads, misleading payment practices, and poor customer support. Many feel the app is overly aggressive with paywalls and lacks effectiveness in detecting actual threats. Some report accidental charges or difficulty canceling subscriptions.
Summarized from 181 recent 1-3 star reviews. Read them before you renew.
Malwarebytes - Mobile Security cancellation: frequently asked questions
Does canceling Malwarebytes - Mobile Security stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Malwarebytes - Mobile Security will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Malwarebytes - Mobile Security?
Refunds are handled by Apple or Google, not by Malwarebytes - Mobile Security directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Malwarebytes - Mobile Security charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Malwarebytes - Mobile Security still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Malwarebytes - Mobile Security as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Malwarebytes - Mobile Security account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Malwarebytes - Mobile Security app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Malwarebytes - Mobile Security right after I cancel?
No. You keep full access to Malwarebytes - Mobile Security until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.