How to Cancel Home Credit Philippines and Get a Refund
Home Credit Philippines subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Home Credit Philippines billing.
Cancel Home Credit Philippines on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Home Credit Philippines in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Home Credit Philippines until the current billing period ends, then it will not renew.
Cancel Home Credit Philippines on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Home Credit Philippines from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Home Credit Philippines on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Home Credit Philippines
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Home Credit Philippines charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Home Credit Philippines purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Home Credit Philippines users report about billing
Users frequently complain about high interest rates, difficulty receiving OTP codes for verification, and rejected loan applications despite good payment history. Many also report technical issues like app crashes and login problems after updates.
Summarized from 115 recent 1-3 star reviews. Read them before you renew.
Home Credit Philippines cancellation: frequently asked questions
Does canceling Home Credit Philippines stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Home Credit Philippines will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Home Credit Philippines?
Refunds are handled by Apple or Google, not by Home Credit Philippines directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Home Credit Philippines charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Home Credit Philippines still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Home Credit Philippines as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the Google Play subscription settings to be sure.
How do I delete my Home Credit Philippines account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Home Credit Philippines app settings first, then cancel the subscription in the Google Play and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Home Credit Philippines right after I cancel?
No. You keep full access to Home Credit Philippines until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.