🇯🇵Worst Apps in Japan

The most complained-about apps in Japan on App Store and Google Play, ranked by total negative reviews (1-3 stars) from real users. Updated monthly.

#	App	Platform	Rating	Negative Reviews
1	JRE POINT-Suicaやバーコードでポイント貯まる！East Japan Railway Company How to cancel →	iOS	0.0	494
2	ヤマダデジタル会員BIPROGY Inc. How to cancel →	iOS	2.0	487
3	マイナポータルデジタル庁 How to cancel →	iOS	1.7	483
4	Vitality住友生命保険相互会社 How to cancel →	iOS	0.0	483
5	エディオンアプリ株式会社エディオン How to cancel →	iOS	2.6	481
6	しまむらパークしまむら How to cancel →	iOS	2.5	480
7	JAFスマートフォンアプリJAPAN AUTOMOBILE FEDERATION How to cancel →	iOS	2.2	476
8	N-LINE株式会社ノイマン How to cancel →	iOS	0.0	475
9	ビックカメラビックカメラ How to cancel →	iOS	2.7	472
10	NHKプラス（NHK ONE対応）NHK (Japan Broadcasting Corporation) How to cancel →	iOS	0.0	470
11	AEON PayAEON Financial Service Co., Ltd. How to cancel →	iOS	4.2	467
12	ANAANA (All Nippon Airways) How to cancel →	iOS	4.6	464
13	Yahoo! JAPANYahoo Japan Corporation How to cancel →	iOS	3.7	463
14	NHK ONE ニュース・防災NHK (Japan Broadcasting Corporation) How to cancel →	iOS	3.2	460
15	Amazon Prime VideoAMZN Mobile LLC How to cancel →	iOS	4.6	459
16	Google Health（旧称: Fitbit）Google LLC How to cancel →	Android	3.7	457
17	DAISOアプリ株式会社大創産業 How to cancel →	iOS	1.9	455
18	株主パスポート三井住友信託銀行 How to cancel →	iOS	3.4	455
19	SuicaEast Japan Railway Company How to cancel →	iOS	0.0	455
20	Amazon ショッピングアプリAMZN Mobile LLC How to cancel →	iOS	4.6	454
21	Screwdom : ボルトパズルゲームZego Global Pte Ltd How to cancel →	iOS	4.3	454
22	マツキヨココカラ公式アプリ株式会社マツキヨココカラ&カンパニー How to cancel →	iOS	4.1	453
23	Disney+Disney How to cancel →	iOS	0.0	452
24	PrintSmashSharp Corporation How to cancel →	iOS	0.0	451
25	eオリコアプリOrient Corporation. How to cancel →	iOS	4.3	450
26	すき家公式アプリZENSHO CO.,LTD. How to cancel →	iOS	2.2	442
27	IAM＜アイアム＞ShiftPlus Inc, How to cancel →	iOS	2.1	442
28	EXアプリ \| JR東海公式Central Japan Railway Company How to cancel →	iOS	2.2	440
29	えきねっとチケットレスアプリ新幹線・特急の予約East Japan Railway Company How to cancel →	iOS	1.7	438
30	NHK ONE らじるらじるラジオ配信アプリNHK (Japan Broadcasting Corporation) How to cancel →	iOS	3.2	434
31	ABEMA(アベマ) 新しい未来のTV株式会社AbemaTV How to cancel →	iOS	4.6	433
32	ノートン 360:モバイルセキュリティ、ウイルス対策&VPNGen Digital Inc. How to cancel →	iOS	4.3	433
33	Google ClassroomGoogle How to cancel →	iOS	0.0	432
34	Twitch: ライブ配信Twitch Interactive, Inc. How to cancel →	iOS	0.0	430
35	Ponta ポイントカード/ポイントアプリお得なクーポンもLOYALTY MARKETING, INC. How to cancel →	iOS	3.9	428
36	WORLD（ワールド）World Co., Ltd. How to cancel →	iOS	2.4	428
37	あいおいニッセイ同和損保アプリAioi Nissay Dowa Insurance Co.,Ltd. How to cancel →	iOS	2.6	427
38	Google FinanceGoogle LLC How to cancel →	Android	2.7	426
39	マジックポーザー - アーティストのためのポージングツールWombat Studio, Inc. How to cancel →	Android	4.6	424
40	スポーツブル（スポブル）株式会社運動通信社 How to cancel →	iOS	3.1	423
41	ثمانيةثمانية / thmanyah How to cancel →	Android	4.6	422
42	Microsoft ExcelMicrosoft Corporation How to cancel →	iOS	0.0	422
43	楽天ペイ-楽天ポイントカードも利用できるスマホ決済アプリRakuten Group, Inc. How to cancel →	iOS	4.5	421
44	my 楽天モバイルRakuten Mobile, Inc. How to cancel →	iOS	2.4	420
45	CHARGESPOT チャージスポットスマホ充電レンタルINFORICH ASIA HONG KONG LIMITED How to cancel →	iOS	4.6	420
46	マンガワン-小学館のオリジナル漫画を毎日配信SHOGAKUKAN INC. How to cancel →	iOS	4.5	418
47	Microsoft OneDriveMicrosoft Corporation How to cancel →	iOS	0.0	418
48	Meitu AI加工&写真編集ツールXiamen Meitu Technology Co., Ltd. How to cancel →	iOS	4.5	418
49	Bus Traffic Fever!　GOODROID,Inc. How to cancel →	Android	3.7	417
50	My SoftBankSoftBank Corp. How to cancel →	iOS	0.0	409

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Why Country-Specific Complaint Data Matters

The same app can be widely loved in one country and widely hated in another. Local payment failures, missing language support, server outages in specific regions, and geo-restricted features all surface in country-specific 1-star reviews. Looking only at global ratings hides these market-level problems.

This page ranks apps in Japan by their total number of negative reviews (1-3 stars). Whether you're researching competitors before launching in Japan, benchmarking your own app against local complaints, or just curious which apps users in Japan complain about most: this data shows you what is actually happening on the ground.

See best apps in Japan →|All Worst Apps →|Full Leaderboard →|Compare Apps →

🇯🇵Worst Apps in Japan

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Why Country-Specific Complaint Data Matters