🇮🇩Worst Travel Apps in Indonesia

The most complained-about travel apps in Indonesia on App Store and Google Play, ranked by total negative reviews (1-3 stars) from real users. Updated monthly.

#	App	Platform	Rating	Negative Reviews
1	FerizyPT ASDP Indonesia Ferry How to cancel →	Android	3.0	451
2	Gojek DriverPT. GoTo Gojek Tokopedia Tbk How to cancel →	Android	4.0	415
3	ShopeeFood DriverShopee How to cancel →	Android	4.1	398
4	Qpon-Selalu Ada DiskonQPON DIGITAL SINGAPORE How to cancel →	Android	3.7	375
5	Green SM: Taksi 100% ListrikGSM Green and Smart Mobility JSC How to cancel →	Android	4.7	361
6	Agoda: Hotel & Penerbanganagoda.com How to cancel →	Android	4.5	359
7	Gojek - Transportasi & MakananPT. GoTo Gojek Tokopedia Tbk How to cancel →	Android	4.4	349
8	Access by KAIPT. Kereta Api Indonesia How to cancel →	Android	4.7	324
9	tiket.com Pesawat, Hotel MurahTiket.com How to cancel →	Android	4.6	283
10	TransjakartaPT. Transportasi Jakarta How to cancel →	Android	4.6	275
11	PELNIPT Pelayaran Nasional Indonesia Persero How to cancel →	Android	3.0	243
12	Traveloka: Hotel & PesawatTraveloka How to cancel →	Android	4.8	231
13	BookCabin: Tiket Murah & HotelLion Air Group How to cancel →	Android	3.8	219
14	Grab - Taxi & Food DeliveryGrab Holdings How to cancel →	Android	4.8	211
15	OYO: Aplikasi Pemesanan HotelPRISM: Hotels, Homes & Experiences in 35 Countries How to cancel →	Android	4.6	183
16	Nomad eSIM:Prepaid Data PlanLotusFlare Inc How to cancel →	Android	4.6	178
17	WiFi Map: Password WiFi GratisWiFi Map LLC How to cancel →	Android	4.3	172
18	Google EarthGoogle LLC How to cancel →	Android	3.8	167
19	AirbnbAirbnb How to cancel →	Android	4.6	145
20	Marriott Bonvoy: Book HotelsMarriott International How to cancel →	Android	4.9	139
21	Trip.com: Hotel, Tiket PesawatTrip.com How to cancel →	Android	4.7	135
22	Maxride: Transportasi & KurirMira Global Investments How to cancel →	Android	4.5	105
23	RedDoorz & SANS: Hotel MurahRedDoorz How to cancel →	Android	4.5	105
24	TRACtoGo: Rental Mobil & BusPT Serasi Autoraya How to cancel →	Android	4.8	102
25	Nusuk \| نسكMinistry of Hajj and Umra How to cancel →	Android	4.2	90
26	redBus - Tiket Bis and ShuttleredBus - Bus, Ferry, Train, IRCTC Auth. Partner How to cancel →	Android	4.7	72
27	Foto GPS: Dengan Lokasi & PetaGalaxy studio apps How to cancel →	Android	4.2	66
28	Pickup Truck Simulator Game 3DOffroad Games Simulation How to cancel →	Android	3.2	30
29	DLU FerryPT. Dharma Lautan Utama How to cancel →	Android	3.3	16
30	PELNIPT Pelayaran Nasional Indonesia (Persero) How to cancel →	iOS	2.1	10
31	Grab: Food Delivery, Taxi RideGrab.com How to cancel →	iOS	4.9	10
32	Maxride: Bajaj & Ojek OnlineMaxride How to cancel →	iOS	4.8	10
33	maxim — order taxi & deliveryPT. SITO How to cancel →	iOS	4.9	8
34	Grab Driver: App for PartnersGrab.com How to cancel →	iOS	4.3	8
35	GojekPT. GOTO GOJEK TOKOPEDIA TBK How to cancel →	iOS	4.7	8
36	Agoda: Cheap Flights & HotelsAgoda.com How to cancel →	iOS	4.8	8
37	Traveloka: Book Hotel & FlightTraveloka How to cancel →	iOS	4.9	6
38	RedDoorz & SANS: Budget HotelCommeasure Pte Ltd How to cancel →	iOS	4.8	0
39	redBus: Bus, Train Booking AppPilani Soft Labs Pvt. Ltd How to cancel →	iOS	4.8	0
40	Trip.com: Flight, Hotel, TrainTrip.com Travel Singapore Pte. Ltd. How to cancel →	iOS	4.4	0
41	Nusuk \| نسكMinistry of Hajj and Umrah How to cancel →	iOS	4.8	0
42	Access by KAIPT. KERETA API INDONESIA How to cancel →	iOS	4.8	0
43	Lalamove - Fast & AffordableLalamove Media Limited How to cancel →	iOS	4.7	0
44	BookCabinPT. KABIN KITA TOP How to cancel →	iOS	4.7	0
45	Google EarthGoogle How to cancel →	iOS	4.1	0
46	MyBluebird Taxi & Car RentalBLUE BIRD, PT TBK How to cancel →	iOS	4.8	0
47	TJ:TransjakartaPT. TRANSPORTASI JAKARTA How to cancel →	iOS	3.8	0
48	Green SM: Electric MobilityGSM GREEN AND SMART MOBILITY JOINT STOCK COMPANY How to cancel →	iOS	4.7	0
49	Malaysia Truly AsiaITMAX SYSTEM BERHAD How to cancel →	Android	3.4	0
50	FerizyASDP INDONESIA FERRY (PERSERO), PT How to cancel →	iOS	1.8	0

Worst Travel Apps in Other Countries

See how the same travel apps fare across other markets.

Worst Apps in Indonesia by Other Categories

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See all worst apps in Indonesia →

Why Travel Apps Fail in Indonesia

Travel apps that earn the most complaints in Indonesia usually share the same failure patterns: missing local payment methods, broken integrations with country-specific services, slow servers, missing language support, or feature parity gaps with the global version. Reviews concentrate around the moment a travel feature works in the US or UK but breaks in Indonesia.

This page ranks travel apps in Indonesia by total number of negative reviews (1-3 stars). Whether you are researching competitors before launching a travel app in Indonesia, benchmarking your own app against local pain points, or just curious which travel apps users in Indonesia complain about most: this data shows you what is actually happening on the ground, not what marketing pages claim.

See best travel apps in Indonesia →|Worst Travel (global) →|All worst apps in Indonesia →|Full Leaderboard →