How to Cancel Shop Apotheke: E-Rezept & mehr and Get a Refund
Shop Apotheke: E-Rezept & mehr subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Shop Apotheke: E-Rezept & mehr billing.
Cancel Shop Apotheke: E-Rezept & mehr on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Shop Apotheke: E-Rezept & mehr in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Shop Apotheke: E-Rezept & mehr until the current billing period ends, then it will not renew.
Cancel Shop Apotheke: E-Rezept & mehr on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Shop Apotheke: E-Rezept & mehr from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Shop Apotheke: E-Rezept & mehr on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Shop Apotheke: E-Rezept & mehr
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Shop Apotheke: E-Rezept & mehr charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Shop Apotheke: E-Rezept & mehr purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Shop Apotheke: E-Rezept & mehr users report about billing
Users frequently report issues with unreliable delivery, including delays and failed attempts, especially for time-sensitive medications. Many complain about higher prices in the app compared to the website or other platforms, and unclear discount policies. Customer service is often described as unresponsive or unhelpful, particularly with order corrections, refunds, or technical issues.
Summarized from 218 recent 1-3 star reviews. Read them before you renew.
Shop Apotheke: E-Rezept & mehr cancellation: frequently asked questions
Does canceling Shop Apotheke: E-Rezept & mehr stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Shop Apotheke: E-Rezept & mehr will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Shop Apotheke: E-Rezept & mehr?
Refunds are handled by Apple or Google, not by Shop Apotheke: E-Rezept & mehr directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Shop Apotheke: E-Rezept & mehr charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Shop Apotheke: E-Rezept & mehr still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Shop Apotheke: E-Rezept & mehr as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Shop Apotheke: E-Rezept & mehr account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Shop Apotheke: E-Rezept & mehr app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Shop Apotheke: E-Rezept & mehr right after I cancel?
No. You keep full access to Shop Apotheke: E-Rezept & mehr until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.