The Official MTA App
App Store · Metropolitan Transportation Authority

Is The Official MTA App Safe for Kids?

Generally Suitable for Families
4+
official age rating
Travel
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Metropolitan Transportation Authority.

What The Official MTA App's age rating means

The Official MTA App holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about The Official MTA App

Users are frustrated with the recent redesign of the app, citing an unintuitive interface and reduced functionality. Many complain about inaccurate arrival times for buses and trains, leading to missed rides. Frequent issues include the removal of favorite routes, difficulty navigating the app, and lack of useful features like widgets and future schedules.

Inaccurate arrival timesUnintuitive interfaceMissing favorite routes

Summarized from 449 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with The Official MTA App

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove The Official MTA App if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall The Official MTA App on your child's device.

The Official MTA App for kids: frequently asked questions

Is The Official MTA App safe for kids?

The Official MTA App carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does The Official MTA App have?

The App Store rates The Official MTA App as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use The Official MTA App safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove The Official MTA App from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find The Official MTA App and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for The Official MTA App
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews