How to Cancel MASARU Fitness and Get a Refund
MASARU Fitness subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about MASARU Fitness billing.
Cancel MASARU Fitness on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find MASARU Fitness in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to MASARU Fitness until the current billing period ends, then it will not renew.
Cancel MASARU Fitness on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select MASARU Fitness from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling MASARU Fitness on its own does not stop billing, you must cancel the subscription here.
How to get a refund for MASARU Fitness
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the MASARU Fitness charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the MASARU Fitness purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What MASARU Fitness users report about billing
Users report issues with inaccurate body fat and weight measurements, poor app functionality including text input errors and synchronization problems, and lack of timely customer support. The app's interface is also criticized for being hard to read and lacking useful features.
Summarized from 12 recent 1-3 star reviews. Read them before you renew.
Better alternatives to MASARU Fitness
Highly rated Health & Fitness apps with the lowest share of negative reviews, from our weekly store data.
MASARU Fitness cancellation: frequently asked questions
Does canceling MASARU Fitness stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date MASARU Fitness will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from MASARU Fitness?
Refunds are handled by Apple or Google, not by MASARU Fitness directly. On iPhone, go to reportaproblem.apple.com, sign in, find the MASARU Fitness charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is MASARU Fitness still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows MASARU Fitness as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my MASARU Fitness account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the MASARU Fitness app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to MASARU Fitness right after I cancel?
No. You keep full access to MASARU Fitness until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.