How to Cancel Shazam: Find Music & Concerts and Get a Refund
Shazam: Find Music & Concerts subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Shazam: Find Music & Concerts billing.
Cancel Shazam: Find Music & Concerts on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Shazam: Find Music & Concerts in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Shazam: Find Music & Concerts until the current billing period ends, then it will not renew.
Cancel Shazam: Find Music & Concerts on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Shazam: Find Music & Concerts from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Shazam: Find Music & Concerts on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Shazam: Find Music & Concerts
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Shazam: Find Music & Concerts charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Shazam: Find Music & Concerts purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Shazam: Find Music & Concerts users report about billing
Users frequently complain about the app's inability to accurately identify songs, especially older or less mainstream ones. Many also report issues with incorrect song matches and frustration over missing features like lyrics or Spotify integration.
Summarized from 90 recent 1-3 star reviews. Read them before you renew.
Shazam: Find Music & Concerts cancellation: frequently asked questions
Does canceling Shazam: Find Music & Concerts stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Shazam: Find Music & Concerts will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Shazam: Find Music & Concerts?
Refunds are handled by Apple or Google, not by Shazam: Find Music & Concerts directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Shazam: Find Music & Concerts charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Shazam: Find Music & Concerts still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Shazam: Find Music & Concerts as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Shazam: Find Music & Concerts account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Shazam: Find Music & Concerts app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Shazam: Find Music & Concerts right after I cancel?
No. You keep full access to Shazam: Find Music & Concerts until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.