How to Cancel DIE ZEIT E-Paper and Get a Refund
DIE ZEIT E-Paper subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about DIE ZEIT E-Paper billing.
Cancel DIE ZEIT E-Paper on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find DIE ZEIT E-Paper in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to DIE ZEIT E-Paper until the current billing period ends, then it will not renew.
Cancel DIE ZEIT E-Paper on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select DIE ZEIT E-Paper from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling DIE ZEIT E-Paper on its own does not stop billing, you must cancel the subscription here.
How to get a refund for DIE ZEIT E-Paper
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the DIE ZEIT E-Paper charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the DIE ZEIT E-Paper purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What DIE ZEIT E-Paper users report about billing
Users frequently report issues with app functionality, including subscription problems, poor navigation, and frequent crashes. Many complain about the app's usability, such as limited features on mobile devices and reduced readability. Additionally, recent updates have introduced new bugs and worsened the user experience compared to previous versions.
Summarized from 173 recent 1-3 star reviews. Read them before you renew.
DIE ZEIT E-Paper cancellation: frequently asked questions
Does canceling DIE ZEIT E-Paper stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date DIE ZEIT E-Paper will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from DIE ZEIT E-Paper?
Refunds are handled by Apple or Google, not by DIE ZEIT E-Paper directly. On iPhone, go to reportaproblem.apple.com, sign in, find the DIE ZEIT E-Paper charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is DIE ZEIT E-Paper still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows DIE ZEIT E-Paper as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my DIE ZEIT E-Paper account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the DIE ZEIT E-Paper app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to DIE ZEIT E-Paper right after I cancel?
No. You keep full access to DIE ZEIT E-Paper until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.