How to Cancel Hoarding and Cleaning and Get a Refund
Hoarding and Cleaning subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hoarding and Cleaning billing.
Cancel Hoarding and Cleaning on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hoarding and Cleaning in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hoarding and Cleaning until the current billing period ends, then it will not renew.
Cancel Hoarding and Cleaning on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hoarding and Cleaning from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hoarding and Cleaning on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hoarding and Cleaning
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hoarding and Cleaning charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hoarding and Cleaning purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Hoarding and Cleaning users report about billing
Users overwhelmingly complain about excessive and intrusive advertisements that disrupt gameplay, often appearing every 1-2 minutes or during actions. Many report that even after paying to remove ads, they still appear, leading to frustration and feelings of being scammed. The game itself is described as enjoyable, but the ad frequency makes it unplayable for many.
Summarized from 65 recent 1-3 star reviews. Read them before you renew.
Hoarding and Cleaning cancellation: frequently asked questions
Does canceling Hoarding and Cleaning stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hoarding and Cleaning will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hoarding and Cleaning?
Refunds are handled by Apple or Google, not by Hoarding and Cleaning directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hoarding and Cleaning charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hoarding and Cleaning still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hoarding and Cleaning as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Hoarding and Cleaning account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hoarding and Cleaning app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hoarding and Cleaning right after I cancel?
No. You keep full access to Hoarding and Cleaning until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.