How to Cancel Novelmates-Best Stories&Novels and Get a Refund
Novelmates-Best Stories&Novels subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Novelmates-Best Stories&Novels billing.
Cancel Novelmates-Best Stories&Novels on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Novelmates-Best Stories&Novels in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Novelmates-Best Stories&Novels until the current billing period ends, then it will not renew.
Cancel Novelmates-Best Stories&Novels on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Novelmates-Best Stories&Novels from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Novelmates-Best Stories&Novels on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Novelmates-Best Stories&Novels
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Novelmates-Best Stories&Novels charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Novelmates-Best Stories&Novels purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Novelmates-Best Stories&Novels users report about billing
Users frequently report unauthorized charges and difficulty canceling subscriptions, with many claiming the app continues to bill them even after cancellation attempts. Customer service is described as unresponsive or unhelpful when users seek refunds or resolution. Some also mention deceptive pricing, where initial low-cost offers escalate into much higher recurring charges.
Summarized from 456 recent 1-3 star reviews. Read them before you renew.
Novelmates-Best Stories&Novels cancellation: frequently asked questions
Does canceling Novelmates-Best Stories&Novels stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Novelmates-Best Stories&Novels will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Novelmates-Best Stories&Novels?
Refunds are handled by Apple or Google, not by Novelmates-Best Stories&Novels directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Novelmates-Best Stories&Novels charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Novelmates-Best Stories&Novels still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Novelmates-Best Stories&Novels as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Novelmates-Best Stories&Novels account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Novelmates-Best Stories&Novels app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Novelmates-Best Stories&Novels right after I cancel?
No. You keep full access to Novelmates-Best Stories&Novels until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.