HG Robots
App Store · Candy Hoover Group Srl

Is HG Robots Safe for Kids?

Generally Suitable for Families
4+
official age rating
Utilities
category

Age rating is set by App Store, not by Unstar. This page explains it and adds what parents report in reviews. Not affiliated with Candy Hoover Group Srl.

What HG Robots's age rating means

HG Robots holds a family-friendly 4+ rating on the App Store. It is broadly appropriate, but a low age rating does not remove every risk: check whether it has chat, ads, or in-app purchases below.

What parents and users report about HG Robots

Users frequently complain about the app's inability to maintain a stable Wi-Fi connection with the robot, making it difficult to control or use advanced features. Many also report poor customer support and unresolved technical issues. Additionally, the app often fails to save or respect user settings, such as room cleaning priorities or maps.

Frequent Wi-Fi disconnectionsPoor customer supportSettings not saved/respected

Summarized from 10 recent 1-3 star reviews. These are user reports, not verified claims.

How to keep your child safe with HG Robots

iPhone (Screen Time)

Settings, Screen Time, Content & Privacy Restrictions. Set an age limit for apps, require Ask to Buy for purchases, and restrict or remove HG Robots if it is above your child's age.

Android (Family Link)

Use Google Family Link to approve installs, set a Play Store content rating limit, require purchase approval, and block or uninstall HG Robots on your child's device.

HG Robots for kids: frequently asked questions

Is HG Robots safe for kids?

HG Robots carries a family-friendly official rating (4+) on the App Store. That makes it broadly suitable, but even family-rated apps can include chat, ads, or in-app purchases, so check the factors below.

What age rating does HG Robots have?

The App Store rates HG Robots as 4+. This is the store's own content rating, set from the app's features and content, not our opinion. Use it as the starting point for whether it fits your child's age.

Can my child use HG Robots safely?

If you decide to allow it, use device parental controls: Screen Time and Content & Privacy Restrictions on iPhone, or Family Link and Play Store parental controls on Android. Turn on purchase approval, set age-appropriate content limits, and keep the account under your family group so you can see activity.

How do I block or remove HG Robots from my child's phone?

On iPhone, open Settings, Screen Time, Content & Privacy Restrictions, then restrict or delete the app and block reinstalling it. On Android, open Family Link, select your child, find HG Robots and block or uninstall it. You can also set a store age limit so apps above your child's age cannot be installed.

Read the full review breakdown for HG Robots
Every 1-3 star review, grouped by complaint, with filters and search.
See all reviews