How to Cancel enjoy by Enilive and Get a Refund
enjoy by Enilive subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about enjoy by Enilive billing.
Cancel enjoy by Enilive on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find enjoy by Enilive in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to enjoy by Enilive until the current billing period ends, then it will not renew.
Cancel enjoy by Enilive on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select enjoy by Enilive from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling enjoy by Enilive on its own does not stop billing, you must cancel the subscription here.
How to get a refund for enjoy by Enilive
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the enjoy by Enilive charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the enjoy by Enilive purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What enjoy by Enilive users report about billing
Users report frequent app crashes, registration errors, and inability to log in or link accounts. Many complain about the service being unavailable, with few cars in their area and poor functionality with Enjoy Points. The app is described as buggy, overly complicated, and frustrating to use.
Summarized from 18 recent 1-3 star reviews. Read them before you renew.
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enjoy by Enilive cancellation: frequently asked questions
Does canceling enjoy by Enilive stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date enjoy by Enilive will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from enjoy by Enilive?
Refunds are handled by Apple or Google, not by enjoy by Enilive directly. On iPhone, go to reportaproblem.apple.com, sign in, find the enjoy by Enilive charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is enjoy by Enilive still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows enjoy by Enilive as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my enjoy by Enilive account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the enjoy by Enilive app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to enjoy by Enilive right after I cancel?
No. You keep full access to enjoy by Enilive until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.