How to Cancel Sky Live: Heavens Above Viewer and Get a Refund
Sky Live: Heavens Above Viewer subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Sky Live: Heavens Above Viewer billing.
Cancel Sky Live: Heavens Above Viewer on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Sky Live: Heavens Above Viewer in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Sky Live: Heavens Above Viewer until the current billing period ends, then it will not renew.
Cancel Sky Live: Heavens Above Viewer on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Sky Live: Heavens Above Viewer from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Sky Live: Heavens Above Viewer on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Sky Live: Heavens Above Viewer
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Sky Live: Heavens Above Viewer charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Sky Live: Heavens Above Viewer purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Sky Live: Heavens Above Viewer users report about billing
Users frequently report the app crashing on launch, especially after updates. Many complain about inaccurate or incomplete data, such as light pollution levels, weather forecasts, and celestial event timings. Several reviews mention frustration with paid features not working or the app being overly restrictive without payment.
Summarized from 18 recent 1-3 star reviews. Read them before you renew.
Sky Live: Heavens Above Viewer cancellation: frequently asked questions
Does canceling Sky Live: Heavens Above Viewer stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Sky Live: Heavens Above Viewer will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Sky Live: Heavens Above Viewer?
Refunds are handled by Apple or Google, not by Sky Live: Heavens Above Viewer directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Sky Live: Heavens Above Viewer charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Sky Live: Heavens Above Viewer still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Sky Live: Heavens Above Viewer as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Sky Live: Heavens Above Viewer account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Sky Live: Heavens Above Viewer app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Sky Live: Heavens Above Viewer right after I cancel?
No. You keep full access to Sky Live: Heavens Above Viewer until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.