ShopeePay

Android

ShopeePay (Thailand) Company Limited

5.0

(391,359 total reviews)

การเงิน

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Negative Reviews

negative reviews found

What users complain about in ShopeePay

Users frequently complain about technical issues such as app crashes, difficulty accessing features, and problems with scanning or identity verification. Many also report issues with transactions, including unauthorized charges, inability to withdraw funds, and complications with refunds. Additionally, there are complaints about poor customer service and unclear policies.

App crashes and freezesHigh
Transaction and refund issuesHigh
Identity verification problemsMedium

AI summary of 49 recent 1-3 star reviews. Read the full reviews below.

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Frequently Asked Questions

What do users complain about most in ShopeePay?

Negative reviews on ShopeePay cluster around recurring complaint patterns visible in the 1-3 star reviews above. Common themes include app crashes, missing features, billing issues, and update regressions. Browse the negative reviews on this page to see the specific issues real users in Google Play Store are reporting.

How is ShopeePay rated on Google Play Store?

ShopeePay has an average rating of 4.8 stars from 391,359 ratings on Google Play Store. The negative review breakdown above shows the 1-3 star reviews that the headline rating averages out, grouped by complaint type so you can see what users actually struggle with.

Why does ShopeePay have negative reviews?

Even apps with strong overall ratings accumulate 1-3 star reviews when users hit specific issues. For ShopeePay, the negative reviews on this page reveal the friction points that the marketing pages and headline rating do not show. Reading the actual complaints surfaces patterns weeks before they appear in app store rating averages.

Is ShopeePay worth installing in 2026?

ShopeePay is highly-rated overall with 4.8 stars. The negative reviews above are useful for understanding the specific edge cases (paywalls, account recovery, regional restrictions) that the high average rating hides. Worth installing for most users in this category.

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