How to Cancel Vivo Easy Internet, App e Voz and Get a Refund
Vivo Easy Internet, App e Voz subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Vivo Easy Internet, App e Voz billing.
Cancel Vivo Easy Internet, App e Voz on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Vivo Easy Internet, App e Voz in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Vivo Easy Internet, App e Voz until the current billing period ends, then it will not renew.
Cancel Vivo Easy Internet, App e Voz on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Vivo Easy Internet, App e Voz from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Vivo Easy Internet, App e Voz on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Vivo Easy Internet, App e Voz
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Vivo Easy Internet, App e Voz charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Vivo Easy Internet, App e Voz purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Vivo Easy Internet, App e Voz users report about billing
Users frequently report that the app is unstable, with many complaining about frequent crashes, slow loading times, and constant update prompts. Another major issue is poor customer service, including unresolved billing problems and lack of support for features like YouTube Premium. Many also highlight functional problems such as inability to register credit cards, unreliable internet service, and a confusing interface.
Summarized from 318 recent 1-3 star reviews. Read them before you renew.
Vivo Easy Internet, App e Voz cancellation: frequently asked questions
Does canceling Vivo Easy Internet, App e Voz stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Vivo Easy Internet, App e Voz will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Vivo Easy Internet, App e Voz?
Refunds are handled by Apple or Google, not by Vivo Easy Internet, App e Voz directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Vivo Easy Internet, App e Voz charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Vivo Easy Internet, App e Voz still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Vivo Easy Internet, App e Voz as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Vivo Easy Internet, App e Voz account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Vivo Easy Internet, App e Voz app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Vivo Easy Internet, App e Voz right after I cancel?
No. You keep full access to Vivo Easy Internet, App e Voz until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.