How to Cancel Alfa by Bank Alfalah and Get a Refund
Alfa by Bank Alfalah subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Alfa by Bank Alfalah billing.
Cancel Alfa by Bank Alfalah on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Alfa by Bank Alfalah in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Alfa by Bank Alfalah until the current billing period ends, then it will not renew.
Cancel Alfa by Bank Alfalah on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Alfa by Bank Alfalah from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Alfa by Bank Alfalah on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Alfa by Bank Alfalah
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Alfa by Bank Alfalah charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Alfa by Bank Alfalah purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Alfa by Bank Alfalah users report about billing
Users primarily complain that the app does not open or function at all, often displaying connectivity errors. Many also express frustration with the lack of a Russian language option and the app's requirement for a VPN to work.
Summarized from 11 recent 1-3 star reviews. Read them before you renew.
Alfa by Bank Alfalah cancellation: frequently asked questions
Does canceling Alfa by Bank Alfalah stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Alfa by Bank Alfalah will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Alfa by Bank Alfalah?
Refunds are handled by Apple or Google, not by Alfa by Bank Alfalah directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Alfa by Bank Alfalah charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Alfa by Bank Alfalah still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Alfa by Bank Alfalah as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Alfa by Bank Alfalah account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Alfa by Bank Alfalah app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Alfa by Bank Alfalah right after I cancel?
No. You keep full access to Alfa by Bank Alfalah until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.