How to Cancel Samsung Galaxy Watch (Gear S) and Get a Refund
Samsung Galaxy Watch (Gear S) subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Samsung Galaxy Watch (Gear S) billing.
Cancel Samsung Galaxy Watch (Gear S) on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Samsung Galaxy Watch (Gear S) in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Samsung Galaxy Watch (Gear S) until the current billing period ends, then it will not renew.
Cancel Samsung Galaxy Watch (Gear S) on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Samsung Galaxy Watch (Gear S) from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Samsung Galaxy Watch (Gear S) on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Samsung Galaxy Watch (Gear S)
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Samsung Galaxy Watch (Gear S) charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Samsung Galaxy Watch (Gear S) purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
What Samsung Galaxy Watch (Gear S) users report about billing
Users are frustrated that the app does not support newer Samsung Galaxy Watch models, particularly Watch 4, 5, and 5 Pro. Many complain about the inability to connect their watches to iPhones, rendering the devices unusable. The app is criticized for being outdated and lacking updates to accommodate recent watch releases.
Summarized from 44 recent 1-3 star reviews. Read them before you renew.
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Samsung Galaxy Watch (Gear S) cancellation: frequently asked questions
Does canceling Samsung Galaxy Watch (Gear S) stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Samsung Galaxy Watch (Gear S) will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Samsung Galaxy Watch (Gear S)?
Refunds are handled by Apple or Google, not by Samsung Galaxy Watch (Gear S) directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Samsung Galaxy Watch (Gear S) charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Samsung Galaxy Watch (Gear S) still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Samsung Galaxy Watch (Gear S) as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Samsung Galaxy Watch (Gear S) account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Samsung Galaxy Watch (Gear S) app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Samsung Galaxy Watch (Gear S) right after I cancel?
No. You keep full access to Samsung Galaxy Watch (Gear S) until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.