How to Cancel Hello AI - Assistant de Chat and Get a Refund
Hello AI - Assistant de Chat subscriptions are billed through Apple or Google, not inside the app, so you cancel them in your store settings. Below are the steps for both iPhone and Android, how to request a refund, and what users report about Hello AI - Assistant de Chat billing.
Cancel Hello AI - Assistant de Chat on iPhone (iOS)
- 1Open the Settings app on your iPhone or iPad.
- 2Tap your name at the top of the screen to open your Apple ID.
- 3Tap Subscriptions to see every app that bills you through Apple.
- 4Find Hello AI - Assistant de Chat in the list and tap it. If it is not there, you may have subscribed through the app itself or a different Apple ID.
- 5Tap Cancel Subscription and confirm. You keep access to Hello AI - Assistant de Chat until the current billing period ends, then it will not renew.
Cancel Hello AI - Assistant de Chat on Android
- 1Open the Google Play Store app on your Android device.
- 2Tap your profile icon, then Payments & subscriptions, then Subscriptions.
- 3Select Hello AI - Assistant de Chat from your list of subscriptions.
- 4Tap Cancel subscription and choose a reason when prompted.
- 5Confirm the cancellation. Uninstalling Hello AI - Assistant de Chat on its own does not stop billing, you must cancel the subscription here.
How to get a refund for Hello AI - Assistant de Chat
Canceling stops future renewals but does not refund a charge you already paid. Request the refund from the store separately.
Go to reportaproblem.apple.com, sign in with your Apple ID, find the Hello AI - Assistant de Chat charge, choose Request a refund, pick a reason and submit.
Open the Play Store, go to your order history, select the Hello AI - Assistant de Chat purchase, tap Report a problem and request a refund. Requests within 48 hours are often auto-approved.
Hello AI - Assistant de Chat cancellation: frequently asked questions
Does canceling Hello AI - Assistant de Chat stop the charges immediately?
No. Canceling stops future renewals but you keep access until the end of the billing period you already paid for. After that date Hello AI - Assistant de Chat will not charge you again. If you were charged unexpectedly, request a refund separately.
Can I get a refund from Hello AI - Assistant de Chat?
Refunds are handled by Apple or Google, not by Hello AI - Assistant de Chat directly. On iPhone, go to reportaproblem.apple.com, sign in, find the Hello AI - Assistant de Chat charge and choose Request a refund. On Android, open the Play Store order history, select the purchase and tap Report a problem. Requests made within 48 hours are often approved automatically.
Why is Hello AI - Assistant de Chat still charging me after I canceled?
The most common causes: the cancellation did not finish (check that Subscriptions shows Hello AI - Assistant de Chat as Expired), you have a second subscription under a different Apple ID or Google account, or you canceled inside the app but not in the store where billing actually lives. Cancel it in the App Store subscription settings to be sure.
How do I delete my Hello AI - Assistant de Chat account?
Deleting your account is separate from canceling the subscription. To remove your data, delete the account inside the Hello AI - Assistant de Chat app settings first, then cancel the subscription in the App Store and uninstall the app. Canceling alone does not erase your account.
Will I lose access to Hello AI - Assistant de Chat right after I cancel?
No. You keep full access to Hello AI - Assistant de Chat until the paid period ends, so there is no benefit to waiting. Cancel as soon as you decide, and enjoy the remaining days you already paid for.